Welcome

One of the principles at the heart of BT's 21st Century transformation programme is transparency and openness. Over the last two years, we have learnt a number of important lessons in the deployment of a next generation network. To make it carrier class, be open and transparent, be fast, don't start until you can do it everywhere, focus on cycle times and be global.

I hope you find this newsletter interesting.

Paul Reynolds

Chief Executive
BT Wholesale